Welcome drinks are a thing of the past: the Welcome Card can do much more
It’s nice to be offered a welcome drink at your accommodation. But it's even better to be given the free Welcome Card. If you’re staying for a minimum of two nights at one of our partner establishments, the Welcome Card allows you to take part in our Activity programme for free. This means you can join a selection of varied winter hikes, snowshoe tours and taster cross-country ski courses accompanied by professional guides. The Welcome Card also offers discounts for other winter sports activities, indoor swimming pools and cultural attractions in the city. The Welcome Card plus, which is valid with a stay of at least three nights, includes two other special highlights: one return trip on the gondolas in Oberperfuss and a 20% discount for one ascent and descent for the Nordkettenbahnen and Patscherkofelbahn.
Welcome Card services at a glance
Included with a stay of at least 2 nights:
- Public transport within the Innsbruck region incl. the buses and trams in Innsbruck and ski buses for the entire period, as well as Innsbruck’s city bikes for 24 hours
- A programme of activities with a wide range of options
- Numerous discounts for cultural highlights, as well as sporting activities such as cross-country skiing, ice skating, swimming and climbing
With a stay of 3+ nights, you are also entitled to:
- One free return trip on the gondolas in Oberperfuss for tobogganing or winter hiking fun
- 20% discount on ascent and descent with the Nordkettenbahn and Patscherkofelbahn cable cars
Enjoy the benefits before you arrive
If you get the digital Welcome Card, you always have it ready on your mobile phone. You can then also use it on the day you arrive in case you want to take public transport within the region to get to your accommodation. Simply contact your accommodation provider to arrange this in advance. Below you will find a practical overview of the Welcome Card services so you can select the ones that are relevant to you. Tick the box for the service of your choice and find out more with just one click.
You can get the free Welcome Card directly from your accommodation provider. A list of partner companies can be found here. The Welcome Card is linked to the guest registration process at your accommodation. Innsbruck Tourismus (the Innsbruck Tourist Board) created the "Welcome Card" and the "Welcome Card plus" as a service available to every accommodation provider in the region. It is the accommodation provider's decision whether to offer this service to guests or not and Innsbruck Tourismus cannot require them to do so. With a stay of 3 or more nights at a partner company, you will automatically receive the free Welcome Card plus from your accommodation provider. The Welcome Card and the Welcome Card plus are not available for purchase. The card cannot be issued at tourist information centres.
It is possible to get the Welcome Card before your holiday. To do this, you need to contact your accommodation provider in advance. The card is valid on both your day of arrival and your day of departure. Unless a limited number of uses is specified for a service, the service can be used multiple times. Please take note of the usage restrictions in the detailed descriptions.
All of the routes within the Innsbruck region that are operated by the VVT (Verkehrsverbund Tirol) and the IVB (Innsbrucker Verkehrsbetriebe)*, as well as regional trains operated by the ÖBB (Austrian Federal Railways), are included. A detailed list showing all of the included routes, as well as the end points where the Welcome Card no longer works as a bus ticket, can be found here.
*Except the hop-on hop-off Sightseer bus and the Hungerburgbahn funicular
On trains operated by the ÖBB Austrian Federal Railways, you are in principle allowed to take your bike on the train. However, a separate ticket must be purchased for this and this is not included in the Welcome Card. The additional bike ticket is available as a day ticket or a week ticket and can be purchased from the VVT ticket shop, the ÖBB ticket shop or at the machines.
Bicycles can be taken on the IVB buses and trams in the centre of Innsbruck and on the Stubaitalbahn tram (STB tramline) for free at the following times, provided there are bike spaces available: Monday to Friday from 9 am to 3 pm and from 6.30 pm to 6 am, all day on Saturdays, Sundays and public holidays. If a bus has a bike rack on the back, it can be used for bikes at any time.
On bus routes operated by the VVT (Verkehrsverbund Tirol), bicycles can be taken on low floor buses for free, provided there is a bike space available. If there is a bike rack at the rear of the bus, this must be used.
The transport of bicycles, especially in the interior of the vehicle, cannot be guaranteed, however, as other user groups (e.g. wheelchair users and pushchairs) always have priority and the decision to transport the bike is at the discretion of the vehicle driver.
Discover even more of winter
What do snowy alpine adventures and charming city walks have in common? Here in the Innsbruck region, we'd say it's the joy of winter. Be it unique panoramic views from high up in the mountains – which are amazing with or without skis by the way – or discovering special places in the city on our Walks to Explore: a winter holiday in the Innsbruck region has so much to offer!
